As of January 1, 2006, every member was given 100 points retroactively for each year of membership.
Redeeming Co-op Points
Spend those Co-op Points!
Lower a Rate on a Loan!
That’s right. With 2,500 Co-op Points you can reduce your consumer loan rate by .25%. Got 5,000 points? You can reduce that rate by .50%!†
Raise the Rate on a Term Share Certificate!
2,500 points will raise your interest rate by .25% and 5,000 points will raise it by .50%!
Waive a Fee!††
Want to get out from under a fee? Many fees can be paid with points. To know how many points it will cost to pay a fee, refer to the chart below.
| Fee amount |
Points needed to waive |
| <=$5
| 100 |
| >$5 and <=$10
| 250 |
| >$10 and <=$20
| 500 |
| >$20 and <=$30
| 750 |
| >$30
| 1000 |
Redeeming your Co-op Points is simple. Just call our Call Center at 800.852.5886 or speak with any UMassFive staff member and they’ll be glad to apply your Co-op Points to any qualified product or service.
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How do you get started with Co-op Points?
You are automatically enrolled in Co-op Points. You can check your Co-op points balance in several ways:
- Click here to check your points online. You can also click the "Log-in" button at the top of this page or the "Co-op Points" button on the right side of the toolbar from anywhere on the UMassFive site. The first time you logon your temporary username will be your Member Number and your password will be the last four digits of your Social Security Number.
- Call us at 800.852.5886 and speak to any of our helpful Representatives.
- Come into a branch and ask any staff member to look up your point balance.
- Check your monthly eStatement or paper statement. Your Co-op Points are featured in the top left hand corner under your address.
Not only can you find out how many Co-op Points you currently have, but the system will also keep a total and a history of your Co-op Points transactions.
For more information or to start using your points call us today at 800.852.5886 or come in to any branch.
For questions or assistance, please contact a Representative or email us today!